Question 1

What does Finance-Only association management cost?

Accepted Answer

Finance-Only association management is priced at $12–$20 per unit per month, depending on the size of the association, complexity of the books, and scope of financial services required. A 20-unit association with straightforward finances will be at the lower end; a 120-unit association with multiple reserve accounts and special assessment tracking will be at the higher end.

Question 2

How is Full-Service association management priced?

Accepted Answer

Full-Service association management is priced on a custom proposal basis. Pricing depends on the number of units, property type (condo high-rise vs. townhome community vs. mixed-use), age of the building, current financial condition, and the scope of deferred maintenance. We don't publish flat rates because every association is different — but we believe in transparency about our pricing model. Request a proposal and we'll send you a detailed breakdown within 48 hours.

Question 3

Are there setup fees or transition costs?

Accepted Answer

No setup fees. We handle the transition from your current management company at no additional charge — document collection, financial cutover, vendor introductions, and resident notification. The transition is included in your management agreement.

Question 4

Is there a minimum contract length?

Accepted Answer

We start with a 1-year management agreement. After the first year, agreements convert to month-to-month. We earn your business every month — we don't lock you in long-term. Most boards appreciate the annual structure for budget planning, and we appreciate the opportunity to prove our value before asking for a long-term commitment.

Question 5

What is included in the monthly management fee?

Accepted Answer

The monthly management fee covers all routine property management activities: board communication, vendor coordination, financial reporting, maintenance dispatching, and portal access. It does not cover capital project management (billed separately), legal fees, or extraordinary services outside normal operations. We provide a detailed scope-of-services addendum with every proposal so there are no surprises.

Question 6

Are there any fees beyond the monthly rate I should know about?

Accepted Answer

We believe in full transparency. Beyond the monthly management fee, associations may see: a technology fee of $2/unit/month (covers Buildium, Property Meld, CompanyCam, and Microsoft Teams), a leasing fee if Altus places a tenant in a rental unit within the association, and pass-through costs for vendor invoices (no markup). We do not charge inspection fees, meeting attendance fees, or document request fees.

Question 7

How does billing work — when do we pay and how?

Accepted Answer

Management fees are invoiced on the 1st of each month and due by the 10th. We accept ACH bank transfer through the Buildium owner portal. We do not accept checks. Invoices are itemized and available in your board portal at any time.

Question 8

Can we switch from Finance-Only to Full-Service later?

Accepted Answer

Yes, and it happens more often than you might expect. Many associations start with Finance-Only to stabilize their books and build trust, then upgrade to Full-Service when they're ready to hand off vendor management and maintenance coordination. The upgrade is seamless — your financial history stays intact and there is no re-onboarding fee.

Question 9

What is your minimum association size?

Accepted Answer

We work with associations from 12 to 250 units. Below 12 units, the economics of professional management rarely make sense for the association — we'll tell you that honestly rather than take on a client we can't serve well. Above 250 units, we evaluate on a case-by-case basis depending on property type and complexity.

Question 10

How do we get a proposal?

Accepted Answer

Click 'Request a Proposal' on this page or call (312) 847-4414. We'll schedule a 30-minute discovery call with a senior property manager, conduct a property walkthrough (for Full-Service), and deliver a written proposal within 48 hours. No pressure, no obligation.

Association Management Pricing

Two Tiers for Association Boards.

Common Pricing Questions.

Ready to Get a Custom Association Proposal?