Chicago Multifamily Property Management Built for Investors
Chicago multifamily management for family offices and medium-portfolio investors. We think about your buildings the way you do — as portfolio assets that need active value creation.
The Investors We Serve Best
Family Offices
Multi-property portfolios under family ownership. Long-term hold. Tax-conscious. Want a partner who understands compounding value, not just monthly cash flow.
Medium-Portfolio Investors
5 to 100 units. Buying back your time. Need management that thinks operationally and reports honestly.
Buy-and-Hold Investors
Value-add and stabilized properties. You make the deals; we run the operations.
Best fit for Altus multifamily management:
- 5–100+ unit buildings across Chicago and suburbs
- Investors who measure success in NOI, not just occupancy
- Owners transitioning from self-management or a prior firm
- Value-add properties in lease-up or stabilization
- Out-of-state investors who need reliable local operations
Not a fit:
- Single-unit landlords (we refer to specialist firms)
- Owners looking strictly for the lowest management fee
- Properties with unresolved code violations or habitability issues
- Owners who want management to be invisible until something breaks
- Investors who won't authorize timely maintenance approvals
Why "Investor-Mindset" Actually Means Something
Most property management companies are operations-first: minimize complaints, fill vacancies, send a monthly report. That's table stakes. It's not management — it's maintenance.
Altus is investor-mindset: we ask what creates value across your hold period, not just this quarter. When should you renovate vs. defer? When should you push rents vs. preserve tenant retention? Which capital improvements actually pay back? How should you position the property for refi or sale?
This is what happens when the people running operations have actually owned, financed, and operated rental property themselves. We don't just manage your building — we think about it the way you do.
Learn about our investor-mindset approachWhat's Included in Full-Service Multifamily Management
Property Marketing
Listing syndication, professional photography, virtual tours, and market positioning to minimize vacancy days.
Tenant Screening
Credit, eviction, and background checks. Income verification. Our 27-point applicant scorecard protects your asset.
Lease Execution
Illinois-compliant leases, addendums, security deposit handling, and move-in inspections. Every detail documented.
Rent Collection
Automated AR, structured late notice cadence, and eviction coordination when needed. We protect your cash flow.
Maintenance Coordination
24/7 emergency response through our sister company My Handyman Chicago. Faster response, transparent pricing.
Renovations & Turnover
Make-ready process, scope management, and vendor coordination. We turn units fast without cutting corners.
Financial Reporting
Owner portal, monthly P&L, annual 1099 prep, and audit support. You see everything, in real time.
Compliance
Chicago RLTO, Cook County RTLO, fair housing, and security deposit law. We stay current so you don't have to.
Not Ready for Full Management? Try Maintenance-Only.
For self-managing investors who don't want full management but need 24/7 maintenance coordination. Includes inbound tenant maintenance calls, work order dispatch, vendor coordination, and repair tracking.
You handle leasing, screening, and rent collection. We handle the maintenance operations. Most Maintenance-Only clients upgrade to Full-Service within 12 months — because once you see what professional operations look like, you want it across the board.
Learn More About Maintenance-OnlyWhat's Included
An Integrated Maintenance Operation, Not a Vendor Markup
Most property management companies subcontract every repair to outside vendors at marked-up prices. You pay more. You wait longer. And nobody is accountable for quality.
Altus operates differently. Our sister company My Handyman Chicago is a real maintenance and construction operation. Result: faster response times, better quality control, transparent pricing, and no hidden vendor markup.
How our maintenance network worksTransparent Pricing for Multifamily
Multifamily pricing scales with property size and complexity. We publish our fee structure so you can compare against the rest of the market. Custom proposals available for portfolios over 25 units.
Already in Trouble With a Property?
For self-managing investors who have a problem property — bad tenant, deferred maintenance crisis, financial mess, or all three. We've seen it all, and we have a specific intake process for distressed situations.
Our approach: stabilize first, then optimize. We assess the situation, create a triage plan, and execute. Most distressed properties are stabilized within 90 days.
Learn About Our Landlord Rescue ProgramCommon Rescue Scenarios
What You Actually See as an Owner
Your owner portal gives you real-time visibility into every aspect of your property's performance. No waiting for monthly reports. No wondering what's happening. Everything is accessible 24/7.
See our full technology stackWhat Is Your Chicago Rental Property Worth?
Get a market-driven rental analysis for any Chicago property — comparable units, neighborhood trends, and our recommendations on positioning. No sales call required.
Get Your Free Rental AnalysisCommon Questions From Owners
What size multifamily properties do you manage?
We manage multifamily properties from 5 to 100+ units across Chicago and the suburbs. Our sweet spot is 10–60 unit buildings owned by investors who want active, investor-mindset management — not passive rent collection.
Do I have to pay management fees if my unit is vacant?
Our fee structure is transparent and discussed upfront in every proposal. For most engagements, management fees apply to occupied units only. We have a strong incentive to fill your vacancies quickly — and we do.
How does Maintenance-Only differ from Full-Service?
Maintenance-Only covers 24/7 tenant maintenance calls, work order dispatch, vendor coordination, and repair tracking. You handle leasing, screening, and rent collection. Full-Service includes everything — marketing, screening, leasing, rent collection, maintenance, reporting, and compliance.
How quickly do you respond to tenant maintenance requests?
Our target is 4-hour response on all non-emergency requests during business hours. Emergencies are handled 24/7 through our integrated maintenance operation. Every request is tracked in Property Meld with full visibility for owners.
What does your free rental analysis include?
A market-driven rental analysis showing comparable units in your area, neighborhood rent trends, and our recommendations on positioning your property for maximum occupancy at optimal rent. No sales call required.
How do you handle bad tenants and evictions?
We follow a structured process: documented lease violations, proper notice per Illinois law, and coordination with eviction attorneys when necessary. We handle the entire process so you don't have to. Our screening process is designed to minimize this from happening in the first place.
Can you take over a property with existing tenants?
Yes. We have a specific onboarding process for properties with existing tenants — including lease review, tenant introduction, maintenance audit, and financial baseline. Most transitions complete in 30 days.
What's your fee for placing a new tenant?
Leasing fees are outlined in every proposal and vary based on property type and market. We publish our fee structure so you can compare against the rest of the market. No hidden charges.
Let's Talk About Your Property
Whether you own a 6-flat in Logan Square or a 60-unit portfolio across the suburbs — we'd like to hear about your property and show you what investor-mindset management looks like.