Resources for Residents of Altus-Managed Properties.
Whether you own a unit in an association or rent from an Altus-managed property, find what you need here.
Find Your Resources
Which best describes you?
Select your situation to jump to the resources most relevant to you.
Unit Owner Resources
You own a unit in a condominium or HOA community managed by Altus. Your association's board handles governance and common area decisions — and you have direct access to your community portal for assessments, documents, and maintenance.
Pay Your Assessments
Log in to pay your association dues or assessment fees online. View your payment history and upcoming charges.
Pay AssessmentsAccess Association Documents
View bylaws, meeting minutes, budgets, rules, and announcements from your board. Navigate to the Documents tab after login.
View DocumentsSubmit a Maintenance Request
Report a maintenance issue in your unit or in common areas. Our team responds within 24 hours for non-emergencies.
Submit RequestContact Your Property Manager
Have a question about your association? Reach your Altus property manager directly by phone or email.
Contact UsRenter Resources
You rent your apartment or home from a landlord whose property is managed by Altus. We handle maintenance coordination, communication, and day-to-day operations on your landlord's behalf. Use the resources below to pay rent, request repairs, or reach our team.
Pay Rent Online
Log in to your resident portal to pay your monthly rent, view your payment history, and manage your lease documents.
Pay RentSubmit a Maintenance Request
Report a repair issue at your rental. Use our online form for non-emergencies or call us 24/7 for urgent issues.
Submit RequestLease & Documents
Access your lease agreement, move-in inspection report, and community rules through your resident portal.
Access DocumentsContact Our Team
Have a question about your rental? Reach your Altus property manager by phone or email. We respond within 4 business hours.
Contact UsAfter-Hours Emergency?
For fire, flooding, gas leaks, or other urgent issues outside business hours, call our 24/7 emergency line.