The People Behind Altus Property Partners.
Senior strategists in Chicago. A dedicated operations team globally. Support specialists who never sleep. Together, they deliver the 4-hour response commitment and 95% retention rate our clients expect.
Chicago-Based Senior Strategists.
Your property is managed by experienced professionals who understand Chicago real estate — not junior PMs learning on your dime.
Kevin Dugan
Founder & Managing Principal
Active real estate investor and operator since 2016. Kevin built Altus from a handful of units into a 650+ door operation across Chicagoland. His investor-first mindset drives every operational decision — from transparent vendor bidding to the tiered service model that no other Chicago PM company offers.
CAI Member · Illinois Licensed
Quacy Peters
Client Operations Manager
Quacy oversees day-to-day client relationships and operational workflows across all HOA and rental portfolios. He ensures boards and owners receive consistent, responsive service and that every commitment Altus makes is actually kept.
Client Operations · Portfolio Management
Ed Crespo
Property Manager Advisor
Ed brings decades of Chicago real estate experience to the Altus advisory team. He provides strategic guidance on complex property situations, vendor relationships, and the operational decisions that require seasoned judgment.
Chicago Real Estate · Advisory
Tahir Mouhhondi
Director of Maintenance and Technology
Tahir leads Altus's maintenance operations and technology infrastructure. He oversees vendor relationships, maintenance workflows, and the technology systems that keep Altus running efficiently at scale. His dual focus on operations and tech ensures every maintenance request is resolved fast and every system stays current.
Maintenance Operations · PropTech
A Global Operations Team — By Design, Not by Accident.
Our operating model means your property gets more touchpoints throughout the day, faster response times, and consistent communication that most management companies cannot deliver with a purely local team. Every strategic decision is made by Chicago-based leadership.
Zena Paige
Sr. Leasing Specialist
Manages the full leasing cycle for Altus rental properties — from listing and showing to application screening and lease execution. Her process-driven approach keeps vacancy periods short and placement quality high.
Lexi Kinggard
Accounting Operations & QA Lead
Owns the financial operations pipeline — from owner disbursements and HOA assessments to monthly reporting quality checks. She is the reason our financial statements are accurate and on time, every month.
Pam Manalo
Sr. Customer Care Specialist
First point of contact for residents and board members navigating day-to-day questions. Her responsiveness and attention to detail set the tone for how Altus communicates with every person we serve.
Carly Baculio
Sr. Bookkeeping Specialist
Manages the detailed bookkeeping work that underpins every financial report Altus produces. From transaction coding to reconciliation, her precision ensures boards and owners can trust every number they see.
Chiara Villoso
Sr. Maintenance Coordinator
Coordinates the full maintenance workflow — from initial work order intake through vendor dispatch, scheduling, and completion confirmation. She keeps every repair on track and every resident informed.
Rosaura Betanzos
Executive Assistant
Supports the leadership team with scheduling, communications, and administrative operations that keep Altus running smoothly. Her organizational precision frees the team to focus on client-facing work.
Gab Perez
Executive Assistant
Handles the operational coordination that keeps projects moving — from vendor follow-ups and document management to internal communications. Her reliability is a cornerstone of the Altus back office.
Sheila
Sr. Property & Corporate Accountant
Sheila manages the full accounting function across Altus's property and corporate portfolios — from owner distributions and HOA financial statements to corporate reporting. Her precision and depth of accounting knowledge ensure every number is accurate and every report is delivered on time.
Support Specialists Who Are Always On.
Our extended team handles 24/7 communication and specialized knowledge work so our core team can focus on the strategic decisions that require judgment, relationships, and local expertise.
Angel
Communications Specialist
Angel is one of the first voices you hear when you contact Altus. She handles inbound calls 24/7, 365 days a year — triaging maintenance emergencies, scheduling appointments, routing inquiries to the right team member, and ensuring no call goes unanswered. Angel processes hundreds of interactions weekly so our team can focus on strategic decisions and client relationships.
Jean
Association Knowledge Specialist
Jean supports our association management team with deep knowledge of Illinois condominium law, governance documentation, and board meeting preparation. She processes document requests, researches compliance questions, and helps our team respond to board inquiries faster and more accurately.
Mochi — Chief Morale Officer
Every team needs a morale officer. Mochi keeps the energy up during long board meeting prep sessions, reminds us to take breaks, and has never once missed a deadline (because Mochi has never been assigned one).
Three Layers. One Seamless Experience.
Most property management companies are either too small to have real systems or too large to give you real attention. Altus is built differently.
Layer 1: Chicago Strategy
Senior leadership makes every decision that requires local knowledge, legal understanding, or client relationship judgment.
Layer 2: Global Operations
A dedicated team handles leasing, bookkeeping, maintenance coordination, customer care, and administrative operations at scale.
Layer 3: Extended Support
Specialized support team members handle 24/7 communication, knowledge retrieval, and routine tasks — freeing our core team for the work that requires human judgment.
Ready to Meet the Team in Person?
Schedule a free consultation and speak directly with Kevin or a senior team member — not a sales rep.