Chicago Resident Resources.
Everything you need to set up utilities, find emergency contacts, and access assistance programs in Chicago and the surrounding suburbs.
Electricity
ComEd (Commonwealth Edison)
Primary electricity provider for Chicago and Northern Illinois.
Natural Gas
Peoples Gas (Chicago city limits)
Natural gas provider for Chicago city limits.
Nicor Gas (Suburbs)
Natural gas provider for suburbs — Evanston, Oak Park, and surrounding municipalities.
Water & Sewer
City of Chicago — Department of Water Management
Water and sewer service for Chicago city residents.
Suburban Water Service
Water service for residents outside Chicago city limits.
Internet & Cable
Astound Broadband (formerly RCN)
Available in select Chicago neighborhoods.
Trash & Recycling
City of Chicago — Department of Streets & Sanitation
Trash and blue cart recycling for Chicago city residents.
Suburban Waste Collection
Waste collection for residents outside Chicago city limits.
Emergency
911
City Services (non-emergency)
311Poison Control
1-800-222-1222
Gas Leak (Peoples Gas)
1-866-556-6002
CEDA — Community & Economic Development Association
LIHEAP utility bill assistance. Free programs to help offset rising utility costs. Income-based eligibility.
City of Chicago — Utility Billing Relief (UBR)
50% reduction of water rate, sewer rate, and water-sewer tax for eligible homeowners. Also offers complete debt forgiveness on past-due City utility accounts.
Illinois Rental Payment Program
For tenants behind on rent due to financial hardship. Check current availability and eligibility requirements.
Questions About Your Rental? We're Here to Help.
Our resident support team is available Monday–Friday 9am–5pm. For maintenance emergencies, we're available 24/7.